FAQ Student (Course Related)
How do I cancel class?A class should be cancelled at least 24 hours prior to the class start time. Click on the class on the calendar, select cancel class option on the popup and class will be cancelled and removed from the calendar.
How do I cancel the purchase and claim for refund?
How is refund calculated on cancellation of course?Refund for a cancelled course is calculated on a prorated basis which means that you will be charged only for the classes attended.
What if I missed the scheduled class?
What if there was technical/connectivity issue during the class?
I am not able to view my recordings/assessments?
At the end / completion of course do I receive any certificate?A certificate will be uploaded to your Logit profile at the completion of the course.
How do I report misconduct by trainer?
How do I create my course?Use Create New Course button on Trainer Dashboard.
How do I get paid?Direct deposit will be made to your bank account at the end of each month.
How do I modify my course details?Course can be modified only before it has been published.
How do I cancel/reschedule my class?Click on the booked slot (upcoming class) on the calendar, select cancel class option on the popup. Class will be cancelled and removed from the calendar.
How do I cancel the course that I have already published?
How is my payout calculated if student leaves in middle of the course?Payout is calculated on a prorated basis which means that you will be paid only for the classes attended by the student.
I am not able to see my student/batch details?
How do I report misconduct by student/parent?
I no longer wish to associate with platform as teacher, how do I discontinue?
What is the purpose of my account creation?
A parent account is created so that parents can view the child’s booked slots, available slots, course details, trainer details, child’s attendance, feedback and ratings.
Do I have access to my child’s review and reports?
Yes, you have access to your child’s review, reports and progress.
How does Logit helps me?
You can view your child's certificates/badges/honor (academic, non-academic, sports, co-curricular achievements) which are published by the student/child as public at the time of uploading the certificates in his logit.
Is my child’s video recording safe, is it used elsewhere for promotion/sale purpose?
Yes. It is absolutely safe and will not be used for any promotion/sale purpose without your prior consent.
Can I modify my child’s Logit?
Yes, you do have rights to modify your child’s Logit.
I would like to cancel my child’s course , is it possible?
How do I report Misconduct by teacher?